Shipping & Returns
Shipping
We currently only ship within the United States.
Our shipping cut off time is 1:00 pm EST. Any orders placed after our cut off time will ship the next business day. Please note that we do not offer Saturday shipping. Orders of over 15 cases cannot be shipped via Air. For details on Next Day and Second Day Air shipments, please see our terms and conditions.
Any large orders shipped via freight (LTL) can take up to 4 business days to process prior to shipping. Orders above 300 lbs. or 20 cases may be considered freight orders.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
All Free Shipping promotions apply to ground shipments only.
Returns
Sometimes you just have to return an item - we’ve all been there. We’d like to make the process simple! You may return most new, unopened items within 30 days of delivery for a full refund of the returned product.
You should expect to receive your refund applied to your credit card within 3 business days of the product being received at our return center. It may take a few extra days to show up on your credit card statement.
If you need to return an item, please Contact Us with your order number and product details. We’re here to help return your items quickly and painlessly.
Open Case Returns
You can return any unopened boxes of gloves to receive a partial refund. There will be a $10 restocking fee associated with any open case return. All opened cases are to be returned to our Chino, CA warehouse to receive a refund. Please contact us for details.
Incorrect/Damaged Items
Unfortunately, it happens from time to time. If any item is incorrect, damaged or missing from your shipment, we will do everything in our power to get it right!
- Please note any damage clearly on the delivery receipt before signing.
- Contact us after receiving the package.
- Keep the damaged packaging/product, we may ask you to take photos of it.
We will pay the return shipping costs if the return is a result of damage or our error. Please contact us with your order number and product details and we'll get the ball rolling.
Return to Sender/Refused Deliveries
For any shipment where the order has been refused or returned and Shamrock Gloves is not at fault, the order will be refunded minus the cost incurred by shipping the product.
